Privacy Policy

1. Scope

This policy explains how Etron LLC (“we”, “us”), which owns and operates Recallium, handles information when you use recallium.ai, the Recallium web and desktop applications, the Recallium local software and related services (the “Service”). The Service is a beta offered only in the United States. It is governed by the Beta Terms of Service; if your organization has a separate signed agreement with us, that agreement governs instead of this policy. Recallium Community edition that you host yourself is not the Service, except for the version check described in section 8.

2. Information we collect

• Account information you provide when you sign in, such as your email address, name and organization.
• Your Content: the memories, notes, files and other material you or your tools store in the Service, and the outputs the Service generates from it.
• Activity from the local software: which files your coding tools edited or read, as repository-relative paths with counts, the current git branch and commit identifier, when Recallium's tools ran, and technical identifiers for your installation and operating system. The local software does not send your source code, file contents, prompts, assistant responses or secrets.
• Usage and technical information, such as IP address, device and browser information, feature usage, diagnostics and security logs.
• Billing information for paid plans. Payment details are collected and held by our payment processor, not by us.
• Communications you send us and messages we send you.

You are responsible for any personal information about other people that Your Content contains, as the Beta Terms describe.

3. How we use information

We use information to provide, operate, secure, support and improve the Service; to process payments; to communicate with you about your account and the Service; to enforce the Beta Terms; and to comply with law. We may create aggregated or de-identified data from usage information and use it for any purpose. We do not use Your Content to train AI models, we do not sell personal information, and we do not use it for advertising.

4. AI processing

The Service uses third-party AI models to generate outputs from Your Content. We send content to a model provider only as needed to process your request, and we use providers that do not retain it after the request completes. If you connect your own model-provider key, that provider's terms govern its processing.

5. How we share information

We share information with service providers that host, secure and operate the Service for us, such as cloud infrastructure, AI model providers, authentication, payment processing and email delivery, and only for those purposes. We share Your Content with the people, teams and workspaces you choose to share it with, under the permissions you set. We may disclose information when we believe in good faith that the law or legal process requires it, to protect the rights, safety or property of Etron, our users or others, or as part of a merger, acquisition or sale of assets.

6. Retention

We keep information for as long as your account is active and as needed for the purposes above. After you delete your account we remove Your Content within the periods stated in the Beta Terms, except for security logs, records we must keep by law, and copies held by people you shared with. Aggregated or de-identified data may be kept indefinitely.

7. Your choices

You can view, edit and delete Your Content in the Service, and delete your account or cancel a paid plan from your profile page at app.recallium.ai/profile. You can ask for a copy of Your Content, or ask us to access, correct or delete personal information we hold about you, by emailing privacy@recallium.ai from your account address; we will verify the request and will not treat you differently for making it. You can limit what the local software records with its ignore settings, or uninstall it, which removes everything it stored. Account and security messages are part of the Service; any marketing email will include a way to unsubscribe.

8. Cookies and analytics on the website

This section is about the public website at recallium.ai. The site sets one cookie of its own, which remembers the choice you make in the cookie banner so we do not ask again. With your consent it also uses Google Analytics, loaded through Google Tag Manager, to see which pages are visited and how people reach the site. Google Analytics sets no cookies and receives nothing until you choose “Accept all” or switch Analytics on.

You can change or withdraw your choice at any time from the “Cookie settings” link in the footer. Withdrawing deletes the Google Analytics cookies for this site. We also use Vercel Analytics, which counts page views without cookies, local storage or any identifier that persists between visits, so it runs without a consent request.

9. Community edition version check and waitlist

A self-hosted Recallium Community instance periodically contacts us to check for a newer release. That check sends your IP address, approximate location, user agent, Recallium version, the model identifiers you run and a timestamp, and nothing from your data. We keep raw records for 90 days and aggregate counts after that. The check cannot be disabled in the Community edition.

If you join the Recallium waitlist, we collect the email address, optional name, signup source and consent you submit, and a timestamp. We use them only to contact you about general availability, keep them until the waitlist closes or you are onboarded, and delete them sooner on request to privacy@recallium.ai.

10. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee that information will never be accessed, disclosed or lost.

11. Children

The Service is for people 18 and older. We do not knowingly collect information from anyone under 18 and will delete it if we learn we have.

12. Changes to this policy

We may update this policy. We will post the new version here and update the date at the top; for material changes we will notify you by email or in the Service. Your continued use after the effective date means you accept the updated policy.

13. Contact

Etron LLC. Privacy inquiries: privacy@recallium.ai.